Frequently Asked Questions by our B2B Customers
What is Fyaril and how does it help wholesale buyers?
Fyaril is a B2B and wholesale marketplace where business buyers can source products from verified suppliers with Fyaril acting as the operating trade partner on both ends of the transaction. In many cases, buyers purchase from Fyaril AB in Sweden or in Europe, while suppliers work with Fyaril India. Fyaril coordinates and executes the end-to-end order flow including payments, shipments, customs clearance, and required trade documentation.This structure is designed to reduce cross-border friction for both sides. Buyers have a local entity to deal with in their market, and suppliers have a local entity to deal with in theirs. Fyaril manages the cross-border execution between these entities as part of the service.
What makes Fyaril different from traditional wholesale marketplaces?
Fyaril focuses on structured sourcing rather than simple product listings. The platformcombines supplier discovery, quote management, communication workflows, and bulk purchasinginto a unified experience designed specifically for professional buyers.
This approach helps businesses move from idea to delivered supply more efficiently whilebuilding stronger, long-term supplier relationships.
Who can buy on Fyaril’s B2B marketplace?
Fyaril is built for business buyers such as retailers, ecommerce brands, distributors, hospitality buyers, interior projects, and corporate procurement teams who need wholesale quantities, repeatable supply, or custom manufacturing and private label options.
Buyers typically use Fyaril to source new collections, expand assortments, build private label ranges, or run structured procurement with clear terms on delivery, payments, and documentation.
What types of suppliers can be found on Fyaril?
Suppliers on Fyaril include manufacturers, export houses, specialised workshops, and production partners that can support wholesale supply, custom manufacturing, and private label development. Suppliers are evaluated using a combination of audits, certifications, documentary evidence, and in many cases on-ground verification such as visits.
Fyaril also uses credibility indicators such as supplier badges linked to criteria aligned with the UN Sustainable Development Goals, and offers optional end-to-end traceability services using GS1-based identifiers so supply chain events can be tracked through a unique code.
How does trade protection and sourcing transparency work?
Fyaril provides trade protection by operating through local entities on both sides of the transaction. Buyers typically deal with Fyaril AB in Sweden or Europe, and suppliers deal with Fyaril India. If issues arise, both parties have a local entity to engage with rather than having to pursue resolution across jurisdictions.
Fyaril also operates an escrow-style payment handling approach in part, where payments are controlled and released according to agreed payment terms. Fyaril coordinates execution of orders and takes responsibility for key steps including logistics, customs clearance, and documentation, and charges accordingly for the risk and operational execution.
Dispute handling is managed case by case. Because Fyaril is an intermediary operating party in the transaction flow, Fyaril takes responsibility for coordinating resolution in line with the agreed terms and the documented order details.
What payment methods can B2B buyers use?
B2B buyers across Europe can pay using bank transfer, SEPA transfer, credit card, debit card, or PayPal. Large orders can be paid by bank transfer, card, or PayPal depending on the agreed terms and checkout availability.Partial payments are supported based on the agreed payment schedule, and the chosen payment method can be used for staged payments when the order terms allow it.
What delivery terms do you support internationally?
Fyaril supports a range of Incoterms so buyers can choose what fits their procurement process. Common options include DDP, DAP, and CIF. Fyaril can also support EXW and FOB when required, though Fyaril’s model is designed to offer end-to-end logistics and trade execution for buyers who prefer a managed delivery experience.
Incoterms can be agreed during RFQ, and for certain products they can also be selected during checkout. If duties or related charges are handled separately based on the chosen Incoterms, those details are confirmed during quotation or at checkout depending on the order flow.
What shipping methods do you support?
Fyaril supports multiple shipping modes including road transport, ocean freight, air cargo, and courier services. Logistics are arranged through established carrier and freight partners such as DHL and FedEx, and other qualified logistics providers depending on route, service level, and cargo type.Shipping mode is selected during quotation based on your required delivery timeline and cost preference. Faster shipping options are available when needed, with cost reflected in the quotation. For eligible bulk-buy products with checkout enabled, you can choose the shipping method during checkout.
Can I request custom manufacturing or private label products?
Yes. You can request custom manufacturing and private label by submitting your specifications such as materials, sizes, finishes, packaging, labeling, and branding requirements. Suppliers respond with proposals based on feasibility, lead time, and pricing at your intended order volumes.Fyaril supports structured execution, meaning your agreed specifications and trade terms are captured and used as the basis for production and delivery coordination.
How do I start: request a quote, order samples, or buy in bulk?
You can start in three ways. First, request a quote by sharing product requirements, quantities, delivery timeline, and preferred delivery terms. Second, request samples when available to confirm quality and specifications before bulk ordering. Third, buy directly in bulk for selected products where wholesale pricing and quantity tiers are already published.
For RFQs, shipping method and delivery terms are agreed during the quotation process. For direct bulk buying on eligible products, shipping method and delivery terms can be selected during checkout.