Bulk Buyer FAQs

B2B Buyer - Frequently Asked Questions

Information for businesses looking to source products in bulk from Fyaril's network of verified vendors.

How are my B2B orders processed?

You can send a "Request for Quote" directly to vendors through the platform. Our team facilitates communication for samples, pricing, and payment terms to ensure a smooth transaction. Fyaril helps you manage requirements, orders, and fulfillment in one place to streamline your procurement process.

Who is responsible for B2B shipping?

Shipping options depend on the order size. For large deliveries, Fyaril facilitates cost-effective ocean freight (FCL and LCL) to our European warehouses. From there, last-mile delivery is arranged according to your preference (FOB, CFR, CIF) and the cost is borne by you, the buyer. For smaller deliveries, you can choose from multiple air freight options at checkout.

What is the return policy for B2B orders?

B2B orders are generally considered final sale and are not eligible for returns. The only exception is in the case of a confirmed manufacturing defect. In such situations, Fyaril will facilitate communication and mediate between you and the seller to find a resolution.

What are the payment terms for B2B orders?

Payment terms for B2B orders are discussed and agreed upon directly between you (the buyer) and the seller. Sellers can specify their preferred terms (e.g., advance payment, letter of credit) in their product listings or quotations.

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