Important: The values provided by the calculator are estimates only. The final settlement amount is based on the actual order data, including any promotions, returns, or adjustments, and will be reflected in your official monthly statement.

How can I calculate my earnings before accepting an order?

Use the Vendor Earnings Calculator in your Seller Panel. By inputting the product price, dimensions, and shipping destination, you can get a reliable estimate of your net payout before committing to a sale.

Why is my payout lower than the customer's order value?

The order value is the total amount paid by the customer. Your payout is this value minus applicable charges like platform commission, payment processing, shipping, fulfillment, and taxes. These fees are necessary to facilitate the sale and deliver the product.

Are all charges visible to me?

Yes. Fyaril ensures transparency by itemizing every charge in your order details and compiling them in your downloadable monthly statement. Your statement provides the final, official breakdown of all earnings and deductions.

Do B2B orders have additional charges?

Yes, B2B orders may require special handling, custom packaging, or have unique logistics needs that incur additional charges. These dynamic fees will be communicated and clearly listed in the order's financial breakdown.

Where can I download my monthly statement?

You can view and download all your financial statements by navigating to My Seller > Accounting > Statements in your seller panel.

How are taxes calculated?

Taxes (such as GST, TDS, and TCS) are calculated based on government regulations, the product's HSN code, and the nature of the transaction. The final tax amount is calculated at the time of order and will be itemized in your payout statement.

Why was I charged a "Late Dispatch Fee"?

Penalties are applied to maintain a high-quality experience for customers. A Late Dispatch Fee is charged if an order is not shipped within the required timeframe. A complete list of compliance requirements is available in your seller agreement.

What is the difference between actual and volumetric weight?

Actual weight is the package's weight on a scale. Volumetric weight is calculated from its dimensions (L x W x H / 5000). Shipping carriers charge based on whichever is greater, as a large, light item takes up more space. Our system uses the higher value to calculate shipping costs.

What are optional monthly fees like "Vendor Support SLA Fee"?

These are value-added services you can subscribe to. The "Vendor Support SLA Fee," for example, provides premium, prioritized support. These are opt-in services and are not applied by default.

How do I dispute a charge I believe is incorrect?

If you believe a charge has been applied incorrectly, please raise a ticket with our vendor support team via the My Seller > Message Center. Provide the order ID and a clear reason for the dispute, and our team will investigate it promptly.