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General FAQ

United Nations Sustainable Development Goals Logo

Our Commitment to a Better World

Fyaril strives to make our world a better place. We encourage, guide, and incentivise our partners to contribute to the UN's Sustainable Development Goals (SDGs). We are developing KPIs for each vendor to measure and improve their contribution to these goals.

Frequently Asked Questions

General Questions

What is Fyaril?

Fyaril is an e-commerce platform on a mission to make high-quality, sustainable products from India available worldwide with a single click. We provide a powerful sales channel for manufacturers, artisans, and brands to reach international customers reliably and efficiently.

Where is Fyaril located?

Fyaril is headquartered in Lund, Sweden with a subsidiary in Pune, India and warehouse in Bhiwandi, Mumbai, India. Through our partners, we have digitally connected warehouses in  Spain, Germany, the UK, and the Netherlands.

What countries is Fyaril operational in?

Fyaril operates globally. Both Sellers and Buyers can be based out of any location. Sellers list their products in their own local currency, and customers can buy products in their local currency. To facilitate, we are continuously building local sites to enhance the shopping experience. Our current country-specific sites are:
Global: www.fyaril.com | Sweden: www.fyaril.se | Spain: www.fyaril.es | Germany: www.fyaril.de

Find Answers for Your Role

Seller & Vendor FAQs

Information for current and prospective sellers on getting started, payments, logistics, and more.

Seller FAQs

Customer (B2C) FAQs

Answers to common questions about shopping, shipping, tracking your order, and our return policy.

Customer FAQs

B2B Buyer FAQs

Information for businesses looking to source products in bulk, including details on shipping and payment terms.

B2B FAQs

Still Have Questions?

For general enquiries, partnerships, or media requests, please contact our corporate team.

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